RPA Change Management: People Still Matter

When thinking of RPA implementations, we conventionally focus our attention on devising the best strategic and tactical plans for automation.  You could say that we are focusing on the robots’ best interest. But to succeed, we must also consider the human element — the alignment of the company’s culture, values, people, and behaviors — to encourage the desired results. In other words: people still matter.

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Topics: RPA, Robotic Process Automation, Change Management, Desktop Automation, Center of Excellence