ARPU (Average Revenue Per User) is a main benchmark used in the telecom industry to measure the revenue potential of their customers. In today's fiercly competitive landscape, service providers are increasingly battling high churn rates and low ARPU - significantly impacting the profitability of their call centers and the bottom line.
So how can telecoms meet, or better yet, increase their ARPU targets? Leading operators have turned to performance support to grow ARPU and ROI – and so should you! Here are 10 ways that telecoms can grow ARPU with the help of Performance Support:
We'd love to hear how your organization is addressing ARPU challenges. And, if you'd like to watch some videos of Performance Support in action, just click here!