As the world feels the effects of COVID-19 (“Coronavirus”), the business community has no choice but to cope with the millions of people quarantined, travel standstill and massive economic disruption, with plunging stock markets based on fears of global recession triggered by coronavirus horizon. Concern is building as entire workforces, university and school students are quarantined to their homes, resulting in billions of dollars of lost revenue.
The Future of Work is no longer a philosophical concept. I am one of the self-isolated millions currently working from home due to last week’s business trip. And I say that the future of work is happening now. With all of us talking about digital workers, and how ‘doing business’ will change, there is no doubt that Coronavirus is accelerating these changes at lightning speed.
So, what does this mean for enterprises and what can you do? Enterprises must maintain business continuity during coronavirus turmoil by accelerating their automation strategy.
Enforce Health-First Policies
First and foremost, protect employees’ health. Here at Kryon, we are strict in enforcing quarantine for those who have returned from affected countries. We too, after painful deliberation, took the decision to cancel our company events. Following employee disappointment, it is clear that the decision was the right one.
Initiate Automation Programs ASAP
Beyond these fundamental policies, enterprises must plan for both the short term and long term. When it’s in everyone’s best interest to stay at home and out of harm’s way, the virtual workforce is an unquestionable necessity. That means that if you haven’t yet rolled out a comprehensive Robotic Process Automation (RPA) initiative, you should. And quickly. And if you have, then look at how to optimize it and expand it across your company.
But let’s say, you are ready to push the RPA button. These projects start with Business Analysts executing discovery workshops and interviews with employees. This requires travel, hotel stay and considerable time spent sitting in close proximity of other people. But as quarantines and travel advisories become more severe by the hour, how do we maintain ‘business as usual’?
Business as Usual for Kryon Customers
Well… for Kryon customers it’s Business as Usual - they have a safe, continuous and revenue-building workplace.