Julie Shafiki

Recent Posts

Attended, Unattended, and Hybrid Automation: Which One for Which Process?

There are few aspects of robotic process automation (RPA) that are more important for a business to understand than the differences between attended and unattended robots. Not only are these differences key to making sense of how RPA works, but having a sense of what they are and what they do is essential in order to choose the right solution for the right scenario.

Both attended and unattended robots can automatically perform processes based on a set workflow and – with today’s more advanced solutions – their built-in artificial intelligence. But the two types of robots are activated differently, they communicate with humans differently, and they run on different computers. And while most RPA providers offer attended automation (performed by attended robots), unattended automation (performed by unattended robots), or both, Kryon stands out for its uniquely useful Hybrid Automation solution in which both kinds of robots work together.

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Topics: Unattended RPA, Attended RPA, Hybrid RPA, unattended automation, attended automation, hybrid automation

A Fresh Look at the Limitations of RPA in 2019

As many people and businesses around the world focus on new possibilities for the coming year, there is something to be said for a healthy dose of skepticism. For us at Kryon, a recent article on Forbes.com called The Big RPA Bubble got our attention, raising important points about some common misunderstandings and unrealistic expectations regarding enterprise automation. The article expressed some skepticism, but it also reflected some of the important capabilities of today’s RPA solutions and the ways companies can leverage them. Yet while it pointed out some of the gaps between what people expect RPA to do for their companies and the impact it actually has, it didn’t delve into the ways emerging technologies can narrow those gaps.

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Topics: RPA Predictions, RPA, Attended RPA, Unattended RPA, Process Discovery

The Numbers Are in: Kryon RPA Training Courses Are in Demand

Almost three months after launching the Kryon Academy, today we released our findings on its popularity and success. As we had hoped, the numbers show that many users are taking advantage of the opportunity to acquire in-demand skills and advance their careers through our free and convenient online training courses. Our quantitative data also show that the Kryon Academy’s learners have overwhelmingly found the content of the courses to helpfully meet their needs.

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Topics: Kryon Academy, RPA, RPA Training

Kryon Recognized as a Top Artificial Intelligence Solution Provider

As a year of rapid growth at Kryon comes to a close and we get ready for an even bigger year in 2019, we are happy to add another honor to our growing collection: APAC CIOoutlook has recognized Kryon as one of the “Top 20 Artificial Intelligence Solution Providers – 2018.”

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Topics: AI, artificial intelligence, RPA, Robotic Process Automation, Awards, Process Discovery

Announcing Kryon’s New Partnership with Microsoft

It’s official: Kryon has partnered with Microsoft – a milestone that promises to accelerate the growth of our customer base around the world.

We recently achieved Co-Sell Ready status within the Microsoft One Commercial Partner program, joining an elite group of global independent software vendors selected by Microsoft for intensive joint sales, support, and go-to-market initiatives.

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Kryon Partners with Automation Thought Leader IRPA AI

As we at Kryon get ready for an exciting year of growth in 2019, we’re happy to announce that we have partnered with the Institute for Robotic Process Automation and Artificial Intelligence (IRPA AI), the world’s first and largest institute for RPA.

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Topics: Partnership, Process Discovery, RPA, Robotic Process Automation, AI, Press Release

Kryon to Showcase its Unique RPA Solutions at the Business AI & Robotics Show in Berlin

Today, businesses in virtually every industry can benefit from solutions powered by artificial intelligence. In the case of Kryon’s automation solutions, AI drives capabilities such as Kryon Process Discovery™, empowering companies to quickly and efficiently find their most promising processes to automate. Artificial intelligence also powers our patented computer vision, which enables companies to use our Attended, Unattended, and Hybrid RPA solutions with any computer program, regardless of platform.

To learn more about today’s most promising AI-powered technologies for enterprises and how you can leverage them for increased business success, we invite you to join us at the Business AI & Robotics show in Berlin on November 22nd.  We are proud to sponsor it, and we hope to see you there!

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Topics: AI, Events, Process Discovery, RPA

4 Ways RPA Helps Retailers Make the Most of Black Friday & the Holiday Shopping Season

The season to be jolly is just around the corner, and nowhere is that truer than in the retail chains that thrive on this season’s sales.  

Yet shopping during the peak days of late November and December can turn even the merriest soul into Ebenezer Scrooge. The very idea of holiday shopping conjures up images of crowds of crazed shoppers, the feeling of stress about what presents to buy for family and friends, and the fear of making bad purchase decisions in the rushed, pressure-filled atmosphere. Add to that the rise of new possibilities for e-commerce, and it’s easy to see why online shopping is gobbling up an ever-bigger chunk of the holiday shopping season’s sales – even though Black Friday foot traffic at brick-and-mortar retailers showed only a slight decrease in 2017 as compared to 2016.  

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Topics: RPA, Robotic Process Automation, Attended RPA, retail

Join Kryon at the 3rd Annual Intelligent Automation Week 2018 in London

Today, businesses in virtually every industry can benefit from the cost savings, error prevention, and increased efficiency of RPA.  But in order to make the most of your RPA investment, you need to know which processes to automate and how to automate them. That’s why Kryon Process Discovery™ is such a game-changer for RPA, making it easier than ever before for companies to identify all their automatable processes and to scale automation organization-wide. 

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3 Keys to Improving Hotel Service Quality with Automation

It’s no secret that successful hotels depend on customer satisfaction, which is far more than a matter of your hotel’s location and physical condition. What may be less obvious are the important ways the landscape of customer service is changing and how these trends affect the hospitality industry.

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Topics: RPA, Attended RPA, Robotic Process Automation, Hotel Operations, hospitality

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