Shay Antebi

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Kryon RPA – the One to Trust for GDPR Compliance

The European Union’s (EU) General Data Protection Regulation (GDPR) came into force on 25 May 2018 and is quite rightly seen as one of the most stringent data privacy regimes ever devised. And while it’s true – in today’s fast-moving business environment – that every enterprise wants its name to be at the forefront of the public’s consciousness, flouting the GDPR is likely to result in being splashed across the front pages of the newspapers for all the wrong reasons.

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Topics: Robotic Process Automation, RPA, GDPR, automation

Meet the Kryon AI Booster - Turbocharging for Robotic Process Automation

Imagine that one of your end customers sends a handwritten feedback letter to your company’s email. The AI Booster springs into action, extracting the handwritten text using enhanced optical character recognition (OCR) and turning it into printed text. This text then undergoes additional processing by a form recognizer. Finally, advanced text analytics comes into play, assigning an accurate sentiment score to the extracted content. At this point, Kryon RPA invites the robots to join the party. If the customer’s sentiment is defined as negative, a Kryon RPA robot immediately fires off an automated alert to the customer service manager, enabling prompt resolution to turn an unhappy customer into a delighted one. Similarly, if the customer’s sentiment is assessed as positive, the robot adds his or her name to a list of satisfied customers for future reference.

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Topics: Robotic Process Automation, RPA, GDPR, automation

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