Kryon is proud to be ranked as a Leader in RPA in the recent report - The Forrester Wave™: Robotic Process Automation, Q1 2021 - The 14 Providers That Matter Most and How They Stack Up - released on March 15th. Forrester analysts conducted extensive research into the industry’s top players and current trends affecting both vendors and customers. The Forrester Wave report provides a snapshot of the 14 vendors who are the most significant in the RPA industry.
The Forrester report breaks down the capabilities that top RPA providers must be able to offer in order to properly support their customers and help them extract the most ROI from their investments. Businesses who are considering RPA or have already started automation programs and are looking to scale will find a detailed overview of each vendor.
So, at this stage in RPA’s evolution, what are the capabilities and performance areas that matter most?
“Enablers for Scaling and Scope Extensions Matter Most”
Business disruptions brought on by Covid-19 and the necessary influx of home-based employees have laid bare the problem of bot scalability for many organizations. It’s not enough to just have an automation solution in place. It must be able to scale quickly as events warrant, to handle a sudden spike in processes and adjust to a shift in priorities.
The Wave report states, “Particularly in times of broken manual processes that require digitization and automation to run smoothly while everyone is working from home, RPA software must be scalable and therefore suitable and appealing to business users to get damaged processes back into operations rapidly.”
The Forrester report suggests RPA customers should look for vendors that:
1. “Deliver broad and rich experiences for business leaders”
Our takeaway: RPA is no longer simply the domain of experienced developers. Advances in user-friendly, low code/no code design makes bot creation and deployment more accessible to citizen developers and business users than ever before. Of course, bot creation and development are only one part of the solution. Process discovery, management and analytics are required to realize the full value of any deployment.
“Identification and prioritization of automation candidates using mining and analytics features is equally important, as are easy-to-use bot design, deployment, and management functionalities.”
-- The Forrester Wave™: Robotic Process Automation, Q1 2021.
This functionality has always been top-of-mind in Kryon development, just one reason Kryon Full-Cycle Automation received the highest scores possible in the key areas of product vision and delivery. A familiar drag-and-drop interface in the Kryon Design Studio empowers business leaders and citizen developers to automate complex tasks in minimal time without sacrificing advanced features for more experienced developers.
2. “Integrate RPA-adjacent automation technologies”
Our takeaway: Integration is the key to maximizing robotic process automation ROI. More than simply working with existing products, RPA platforms that offer advanced features and extend solution capabilities to handle increasingly complex processes with plug-ins provide the most flexibility and value to customers. At Kryon, we work with innovative partners such as Software AG, ABBYY, Microsoft Cognitive Services, and Hyperscience to extend the capabilities of our solution.
Kryon’s partner ecosystem is a vital feature of our success and we continuously strive to form new strategic and technological relationships to offer developers of all levels access to a cutting-edge RPA toolbox.
3. “Empower a superior scaling experience”
Our takeaway: RPA is about reducing complexity, not creating more of it. That’s why Kryon was first to market with Full-Cycle Automation- as-a-Service (FCAaaS) powered by AWS, offering unprecedented flexibility and scalability on a private server or provider’s cloud infrastructure. Meanwhile, comprehensive analytics, driven by artificial intelligence, offer real-time insights into automated processes and suggest optimization improvements that can be adjusted on the fly. Kryon’s dashboard puts the customer in control.
“Both RPA beginners and advanced customers benefit from a variety of architecture and hosting options, from fully on-premises to cloud-native software-as-a-service (SaaS).”
-- The Forrester Wave™: Robotic Process Automation, Q1 2021
Download a free copy of The Forrester Wave™, Robotic Process Automation, Q1 2021 report today to learn more. And when you’re ready to take charge of your digital revolution, make sure your RPA vendor partner can grow with your business - request a demo now