It’s no secret that successful hotels depend on customer satisfaction, which is far more than a matter of your hotel’s location and physical condition. What may be less obvious are the important ways the landscape of customer service is changing and how these trends affect the hospitality industry.Read More
Today, it’s not hard to see RPA’s potential for virtually every type of business. The ability of automation to increase productivity, prevent errors, and reduce operating costs is well documented and increasingly well known. And with user-friendly solutions like Kryon’s, implementing RPA can be fast, intuitive, and easy.
But while the “why” and “how” of automation are getting easier to answer every day, many businesses still struggle with the questions of “which” and "where": Which processes are the best candidates for RPA? Where within an organization can automation be most effective?
To learn about how Kryon Process Discovery helps you answer these questions so that you can scale RPA effectively throughout your company and maximize your ROI, we invite you to join us at the Automation Innovation Conference taking place in London, on November 6th.Read More
The customer experience has become an increasingly important competitive differentiator for insurance companies. Because the contact center is the primary point of contact for many customers, it plays a key role in defining the customer's relationship with your brand, which inevitably impacts the profitability of the organization. A study by the CFI Group showed that nearly 61% of insurance customers who have had a bad contact center experience will consider switching companies, and 26% said they will definitely switch companies because of a bad contact center experience.Read More
How is RPA changing the business environment? What does the future hold for automation? And how can you make the most of RPA for your business?
If questions like these interest you, we invite you to join at the Robotics Process and Intelligent Automation Forum, taking place October 29-31 in Singapore. You’ll have the chance to hear from a variety of experts in robotics, business, data science, and more. And you’ll walk away not only with a better understanding of global trends, but also with practical ideas for leveraging RPA within your company.Read More
We are happy to announce that Kryon was recently awarded the Digital Insurance Agenda’s prestigious DIAmond award, reflecting the strategic impact our automation solutions have on the insurance and insurtech industries.Read More
When business analysts talk about the total cost of ownership (TCO), they recognize that there’s more to buying a new technology than appears on the price tag. In the case of RPA, the conventional idea of TCO may include factors such as the costs of developing automation workflows and managing RPA projects.
But if we want to understand the full financial picture of buying and implementing RPA, we need to take an even more holistic look. When a company starts automating its work processes through RPA, they’re doing more than just adding a new tool – they’re growing their workforce. Making the most of that growth involves understanding what robots add to the company and how employees can work with them most effectively. TCO reflects only part of the work that needs to be done.
So how much does RPA really cost?Read More
Relying on a variety of repetitive, rule-based processes – and with complex and frequently changing legal requirements – banks and financial institutions are some of the organizations most obviously suited for automation. Not only can RPA empower them to offload tasks from full-time employees to extremely efficient robots, but it can help these institutions prevent potentially costly errors.
How can you make the most of automation within your bank or financial institution, and how should you pick which tasks to automate?
To learn about how today’s AI-power RPA and Process Discovery solutions can help you achieve these goals, we invite you to join us at the Intelligent Automation in Banking Summit.
The event will take place on October 24th in London, and we hope to see you there!Read More
How do the worlds of robotics, artificial intelligence, and business influence each other, and what new possibilities do they offer? At Kryon, we work every day to answer these questions. And next week, we invite you to join us in answering these questions together at the European Business AI and Robotics event, taking place October 23-24 in Helsinki, Finland.Read More
If you work in the insurance industry, you already know that new technologies are constantly creating new ways to improve customer service, efficiency, and reliability within companies like yours. And you probably know those trends bring with them fresh opportunities (for those insurance companies that make the most of these innovations), as well as an increased risk of getting left behind (for those that don’t). But do you know where RPA and AI fit into this ever-changing technological landscape?
With that question in mind, we invite you to join us at next week’s DIA Munich 2018, October 17th-18th.Read More
Amid the rapid pace of new products, features, and valuable resources that we have introduced in 2018, we are happy to announce another first for us at Kryon: We recently welcomed Julie Shafiki as our first-ever chief marketing officer (CMO).Read More