By now, everyone recognizes the benefits of automation for business process improvement, but with all the different options available, many organizations have a hard time selecting the right automation tool for success. To begin, ask yourselves, “Which business issue do we want to resolve?”
It may take some time to evaluate your current business processes, but this is a necessary, one-time exercise that will benefit your automation project in long run. Be sure to capture and communicate your entire business process workflow, with an understanding of the critical steps and requirements. These details can strongly influence the selection of an automation tool.
Once you have identified a business process for automation, it’s time to take a look at the differences between automation platforms, such as desktop automation and full robotic process automation (RPA).
Here we have created The Ultimate Automation Checklist to help new users choose the right automation tool for business process improvement: