Thoughts from a CEO in Quarantine

As the world feels the effects of COVID-19 (“Coronavirus”), the business community has no choice but to cope with the millions of people quarantined, travel standstill and massive economic disruption, with plunging stock markets based on fears of global recession triggered by coronavirus horizon. Concern is building as entire workforces, university and school students are quarantined to their homes, resulting in billions of dollars of lost revenue.

The Future of Work is no longer a philosophical concept. I am one of the self-isolated millions currently working from home due to last week’s business trip. And I say that the future of work is happening now. With all of us talking about digital workers, and how ‘doing business’ will change, there is no doubt that Coronavirus is accelerating these changes at lightning speed.

So, what does this mean for enterprises and what can you do? Enterprises must maintain business continuity during coronavirus turmoil by accelerating their automation strategy.

Enforce Health-First Policies
First and foremost, protect employees’ health. Here at Kryon, we are strict in enforcing quarantine for those who have returned from affected countries. We too, after painful deliberation, took the decision to cancel our company events. Following employee disappointment, it is clear that the decision was the right one.

Initiate Automation Programs ASAP
Beyond these fundamental policies, enterprises must plan for both the short term and long term. When it’s in everyone’s best interest to stay at home and out of harm’s way, the virtual workforce is an unquestionable necessity. That means that if you haven’t yet rolled out a comprehensive Robotic Process Automation (RPA) initiative, you should. And quickly. And if you have, then look at how to optimize it and expand it across your company.

But let’s say, you are ready to push the RPA button. These projects start with Business Analysts executing discovery workshops and interviews with employees. This requires travel, hotel stay and considerable time spent sitting in close proximity of other people. But as quarantines and travel advisories become more severe by the hour, how do we maintain ‘business as usual’?

Business as Usual for Kryon Customers
Well… for Kryon customers it’s Business as Usual - they have a safe, continuous and revenue-building workplace.

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Topics: Robotic Process Automation, RPA, automation, full-cycle, COVID-19

Gooooood Morning Automation Anywhere! Will the REAL Process Discovery Vendor Please Stand Up!

Congratulations Automation Anywhere. Your announcement about ‘the world's ‘first’ integrated process discovery solution’ is great news for the RPA industry. You have finally understood the market’s move towards Full-Cycle Automation. However, you’re a little late to the party.

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Topics: Robotic Process Automation, RPA, Process Discovery, automation, full-cycle

In Context: A Look at the Growth of Automation Against the Backdrop of Parallel Business Trends

Forrester’s recent guide on the Future of Work analyzes the ways in which automation is expected to change everything and anything to do with work – starting at the beginning, with fundamental questions such as what an organization is, what a company does, and how exactly the work gets done.

Automation is not happening in a vacuum – rather, in tandem with parallel trends that combine to create new types of business opportunities. Here’s some of how the intersection of automation and other trends are expected to pan out:

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Topics: AI, automation, Forrester, Digital Workforce, Future of Work

Kryon’s Full-Cycle Automation Suite Wows the Crowds in 2019

It’s that time of year again. The nights have drawn in, at least in the Northern Hemisphere, and the temperatures have dropped. As we approach the holiday season — and 2020 looms large on the horizon — our thoughts naturally turn to the past year.

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Topics: Robotic Process Automation, RPA, Events, automation, Holidays, full-cycle

Standing to Attention in London! Kryon’s Process Discovery™ Gets a Sterling Reception at the IA Week in London

Kryon’s booth generated a lot of buzz at the Intelligent Automation Week in London last week – with demos of Full-Cycle RPA and in particular, how our Process Discovery tool helps organizations identify business processes and automate them more quickly.

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Topics: Robotic Process Automation, RPA, Events, automation, IA Week London

This Thanksgiving Day, Kryon Says Thank You

It's almost Thanksgiving, and we at Kryon have so much to be thankful for. We’ve had an unbelievable year and we've seen some exceptional companies embark on their digital transformation journey, so we asked some of them what they were grateful for this year…

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Topics: Robotic Process Automation, RPA, automation, Thanksgiving, Holidays

Kryon Recognized as a Leader in NelsonHall’s NEAT Vendor Evaluation of 11 Top IA (Intelligent Automation) Platforms

Kryon’s full-cycle automation solution was categorized as a leader and high achiever in the recent NelsonHall NEAT (Evaluation & Assessment Tool) vendor evaluation of Intelligent Automation (IA) platforms.

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Topics: Robotic Process Automation, RPA, intelligent automation, Analyst Reports, automation, NEAT, NelsonHall

Seeing the Future of Contact Center Automation at CCW Europe

In our incredibly fast-moving and highly competitive economy, any business that wants to remain ahead of the pack knows that customer satisfaction is one of the main keys to increased revenues and greater profitability. This is especially true for enterprises where contact centers play a pivotal role in their business model.

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Topics: Contact Centers, Robotic Process Automation, RPA, Call Center, automation

Kryon Automation Suite is Runner Up for the Most Disruptive Technology of the Year at CCW Europe 2019

 

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Topics: Robotic Process Automation, RPA, automation

Kryon RPA – the One to Trust for GDPR Compliance

The European Union’s (EU) General Data Protection Regulation (GDPR) came into force on 25 May 2018 and is quite rightly seen as one of the most stringent data privacy regimes ever devised. And while it’s true – in today’s fast-moving business environment – that every enterprise wants its name to be at the forefront of the public’s consciousness, flouting the GDPR is likely to result in being splashed across the front pages of the newspapers for all the wrong reasons.

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Topics: Robotic Process Automation, RPA, GDPR, automation

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