If you have started implementing RPA – or even if you have started considering automating some of your company’s tasks – it’s safe to assume you already know that software robots can make your business more efficient and more easily scalable.  But, there’s more to a complete RPA solution than software robots.

Today, for an ever-growing variety of companies, Robotic Process Automation (RPA) is a major investment that can offer enormous benefits. But just how much can it do for your business?

When thinking of RPA implementations, we conventionally focus our attention on devising the best strategic and tactical plans for automation.  You could say that we are focusing on the robots’ best interest. But to succeed, we must also consider the human element — the alignment of the company’s culture, values, people, and behaviors — to encourage the desired results. In other words: people still matter.

As organizations move forward in their RPA journey, they are giving greater thought as to how to set priorities, create a strategy map, standardize procedures, and collect best practices for business process improvement. A Center of Excellence (CoE) provides visibility in the company about advantages of implementing robotic process automation, and helps the idea catch on in areas that might otherwise be resistant to change.

The adoption and implementation of disruptive technology, can be, well, disruptive.  While the primary purpose of Robotic Process Automation (RPA) technology is to empower businesses to reach optimal levels of operational efficiency and productivity, striving for this type of excellence is often easier said than done. Creating an RPA Center of Excellence (CoE) can significantly enhance the ability of an organization to meet its automation goals, draw out the full value the solution has to offer, and maximize on ROI.