Most industries experienced upheaval in 2020, but healthcare bore the brunt of unprecedented change. The onset of a global pandemic brought tremendous logistical challenges along with a surge in patient service requests. It wasn’t just patient care that required increased attention but the data collection and management that goes along with tracking a major health crisis.
Read MoreTopics: Robotic Process Automation, RPA, Healthcare, Digital Transformation, Digital Workforce Transformation, intelligent automation, COVID-19, Corona Virus
The concept of working remotely was already becoming an increasingly popular model across many industries even before the appearance of the coronavirus on the world stage. The proliferation of ever-evolving technologies like Skype, Teams, Zoom and Confluence meant that large numbers of workers could finally say a welcome goodbye to the dreaded commute and say hello instead to a more flexible and productive future.
Read MoreTopics: Robotic Process Automation, RPA, intelligent automation, automation, Digital Workforce, COVID-19, coronavirus, Corona Virus, RPA Platform, Automation Platform, RPA Tools, Workflow Automation
