How RPA is Shaping Healthcare’s Digital Transformation

Most industries experienced upheaval in 2020, but healthcare bore the brunt of unprecedented change. The onset of a global pandemic brought tremendous logistical challenges along with a surge in patient service requests. It wasn’t just patient care that required increased attention but the data collection and management that goes along with tracking a major health crisis.

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Topics: Robotic Process Automation, RPA, Healthcare, Digital Transformation, Digital Workforce Transformation, intelligent automation, COVID-19, Corona Virus

Women and Work-Life Balance in the COVID-19 Era

Working women are keenly aware of the juggling and multiple-hat-wearing that must be done in the face of the current global health crisis. Professional women in RPA (robotic process automation), whose careers are built around transforming business through efficiency and productivity, are now finding themselves working to maintain productivity, lead teams, and meet KPIs while managing households, children, and other personal responsibilities.  

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Topics: Robotic Process Automation, RPA, Women In Tech, Women in RPA, COVID-19, WFH

6 Simple RPA Hacks for Greater WFH Productivity

The concept of working remotely was already becoming an increasingly popular model across many industries even before the appearance of the coronavirus on the world stage. The proliferation of ever-evolving technologies like Skype, Teams, Zoom and Confluence meant that large numbers of workers could finally say a welcome goodbye to the dreaded commute and say hello instead to a more flexible and productive future.

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Topics: Robotic Process Automation, RPA, intelligent automation, automation, Digital Workforce, COVID-19, coronavirus, Corona Virus, RPA Platform, Automation Platform, RPA Tools, Workflow Automation

How Can RPA Protect Workers in the Coronavirus Era?

The emergence of the coronavirus pandemic on the world stage has completely upended most of our previously held assumptions about the future direction of the global economy, forcing us to ask – and seek urgent answers for – some very tough questions.

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Topics: Robotic Process Automation, RPA, automation, full-cycle, COVID-19, coronavirus

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Kryon Helps Enterprises Adapt to New Business Reality

The world is a different place. Businesses are suffering. Employees no longer walk the hallways at work, rather work remotely. We are in the midst of a global crisis, and we must act. Now is the time to accelerate your automation initiatives. Now more than ever, your organization must maintain business continuity and empower employees to thrive in healthy, remote environments. It’s the end of business as we know it.

Learn more about RPA and Process Discovery in Kryon online knowledge center
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Topics: Robotic Process Automation, RPA, Process Discovery, COVID-19, coronavirus

Critical Processes in the Coronavirus Era:  In a Matter of Hours, Global Telco Contact Center Relocated to a Different Continent

Kryon Fast Tracks Employee Onboarding and Training with Attended Automation 

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Topics: Contact Centers, Robotic Process Automation, RPA, attended automation, COVID-19, coronavirus, advanced call center technologies

Battling the Coronavirus Pandemic - Kryon’s Full-Cycle RPA Solution is on the Front Lines

In battling the Coronavirus pandemic, life-saving and life-enhancing processes are required across many industries. Let me share with you our new reality.

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Topics: Robotic Process Automation, RPA, full-cycle, COVID-19

No Surrender to Coronavirus: Kryon Increases Frequency of Online Training Courses for Customers / Partners

With the spread of Coronavirus’ crippling effect, there is a global effort to adjust behavior and avoid infection – both at home and at work. As the training and knowledge manager at Kryon (connect with me on LinkedIn), my department is adjusting quickly and responding to the changing regulations.

A Move of Necessity
Health regulations have forced people in different countries to stay at home, cancel conferences, avoid flights and, basically, avoid any unnecessary activity that may expose you to the virus.

For Kryon, getting customers onboarded and trained is for certain considered a “necessary” activity. For example:

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Topics: Learning & Development, RPA, Onboarding, webinar, Kryon Academy, COVID-19

Thoughts from a CEO in Quarantine

As the world feels the effects of COVID-19 (“Coronavirus”), the business community has no choice but to cope with the millions of people quarantined, travel standstill and massive economic disruption, with plunging stock markets based on fears of global recession triggered by coronavirus horizon. Concern is building as entire workforces, university and school students are quarantined to their homes, resulting in billions of dollars of lost revenue.

The Future of Work is no longer a philosophical concept. I am one of the self-isolated millions currently working from home due to last week’s business trip. And I say that the future of work is happening now. With all of us talking about digital workers, and how ‘doing business’ will change, there is no doubt that Coronavirus is accelerating these changes at lightning speed.

So, what does this mean for enterprises and what can you do? Enterprises must maintain business continuity during coronavirus turmoil by accelerating their automation strategy.

Enforce Health-First Policies
First and foremost, protect employees’ health. Here at Kryon, we are strict in enforcing quarantine for those who have returned from affected countries. We too, after painful deliberation, took the decision to cancel our company events. Following employee disappointment, it is clear that the decision was the right one.

Initiate Automation Programs ASAP
Beyond these fundamental policies, enterprises must plan for both the short term and long term. When it’s in everyone’s best interest to stay at home and out of harm’s way, the virtual workforce is an unquestionable necessity. That means that if you haven’t yet rolled out a comprehensive Robotic Process Automation (RPA) initiative, you should. And quickly. And if you have, then look at how to optimize it and expand it across your company.

But let’s say, you are ready to push the RPA button. These projects start with Business Analysts executing discovery workshops and interviews with employees. This requires travel, hotel stay and considerable time spent sitting in close proximity of other people. But as quarantines and travel advisories become more severe by the hour, how do we maintain ‘business as usual’?

Business as Usual for Kryon Customers
Well… for Kryon customers it’s Business as Usual - they have a safe, continuous and revenue-building workplace.

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Topics: Robotic Process Automation, RPA, automation, full-cycle, COVID-19

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