It is a sad reality that huge numbers of individuals around the globe have found themselves unemployed or on an unexpected leave of absence. Work routines have been severely disrupted, and even those who were able to continue to work remotely were likely to encounter technical complications and changed business processes.Read More
The concept of working remotely was already becoming an increasingly popular model across many industries even before the appearance of the coronavirus on the world stage. The proliferation of ever-evolving technologies like Skype, Teams, Zoom and Confluence meant that large numbers of workers could finally say a welcome goodbye to the dreaded commute and say hello instead to a more flexible and productive future.Read More
Forrester’s recent guide on the Future of Work analyzes the ways in which automation is expected to change everything and anything to do with work – starting at the beginning, with fundamental questions such as what an organization is, what a company does, and how exactly the work gets done.
Automation is not happening in a vacuum – rather, in tandem with parallel trends that combine to create new types of business opportunities. Here’s some of how the intersection of automation and other trends are expected to pan out: